Diagnostic & quote
I open it, test it, and tell you exactly what's wrong and what it costs to fix.
Free$40
Independent · Thunder Bay, Ontario
Phone, laptop and PC repair in Thunder Bay.
One person, flat prices, no storefront. I handle the everyday stuff — batteries, screens, thermal paste, dust-outs, drive upgrades — and I build PCs from your parts list.
- Free diagnostic, always.
- If I can't fix it, you don't pay.
- Parts at cost. You see what I paid.
- Most jobs are done the same day.
$0Diagnostic. Shops here charge about $40.
CostWhat I pay for a part is what you pay.
FlatOne fixed price for the work, agreed before I start.
FreePickup and drop-off inside city limits.
The price list
Every price below is the labour: one flat price for that job, set before I start. If it needs a part, that's added at cost.
Nothing here matches that. Try a different word, or just text me about it.
Start here
Slow computer tune-up
I clear out startup junk and preinstalled bloat, update the drivers, and check it isn't overheating. You get a short note on what was slowing it down.
$45$65–85
Virus & malware cleanup
Full scan and manual removal, browser hijacks and scam pop-ups gone, then I show you how the thing got on there.
$55$65–85
Phones & tablets
Battery replacement
iPhone, Pixel, Samsung, iPad. New battery, fresh adhesive, water seal put back properly. At cost, usually $25–55 depending on model.
$40labour$99–129
Screen replacement
Cracked glass or dead display. I quote the exact panel for your model before ordering, and you choose between an original part and a cheaper aftermarket one.
$50labourPanel at cost, shown on invoice
Charging port repair
Loose cable, won't charge, only charges at an angle. Often it's packed-in lint, and that cleanout is free.
$55labourLint cleanout only: free
Laptops
Laptop battery replacement
Swollen, dying after 40 minutes, or refusing to charge. New pack sourced for your exact model number and health-checked before it leaves.
$40labourPack at cost
Laptop screen replacement
Cracked, lines through it, backlight gone. Panel matched by part number so the resolution and hinge fit are right.
$60labourPanel at cost
Keyboard or trackpad swap
Dead keys, spill damage, trackpad that won't click. Full deck replacement on most models.
$60labourPart at cost
Hinge & power jack repair
The crack that spreads out from the screen corner, and power jacks that need resoldering or replacing.
$70labour$85
Cooling & cleaning
Laptop thermal paste replacement
Old paste off, quality compound on, heatsink reseated, fan and fins cleared. You get before-and-after temperatures under load.
$50Nothing extra for the compound
Desktop CPU thermal paste replacement
Cooler off, chip surface cleaned, fresh compound, cooler remounted with even pressure. If an older gaming PC slows down once it heats up, this is usually all it is.
$35Nothing extra for the compound
Full dust-out & airflow clean
Stripped down, fans and filters and radiator fins cleared, fan curves set so it isn't running flat out. Worth doing yearly if you have pets or a basement setup.
$25$35
Console repair
PS5 and Xbox fan cleans and fresh thermal paste, controller stick drift, HDMI port replacement, Switch joy-con drift and dock issues.
$45–70labourDepends on the job
Storage, data & software
SSD or RAM upgrade
On a machine older than four years this usually does more for speed than anything else. Includes cloning your existing install so nothing is lost.
$45labourDrive or memory at cost
Fresh Windows install
Clean install, every driver, updates run to the end, your files carried across, and none of the junk that came preinstalled.
$50$65–85
Data rescue & transfer
Pulling files off a drive that still spins up, or moving everything to a new machine. If it needs a specialist lab instead, I'll tell you.
$60$100–150
Builds & upgrades
Build from your parts
You buy the parts, I assemble it. Cable management, BIOS set up so the memory runs at full speed, Windows and drivers, then stress and thermal tested before you take it home.
$99$160
Upgrade an existing PC
New GPU, CPU and board swap, power supply, case transplant. Includes checking your power supply can handle what you bought.
$60labourParts are yours to buy
Parts list & spec advice
Tell me the budget and what you want to run. You get a real parts list with links, sized so no one part holds the rest back. Free if I build it.
$25Free with a build
House calls
I come to you
Wi-Fi that drops, a printer nobody can talk to, a new TV or router to set up, or a desktop too awkward to move. Anywhere in the city.
$60first hour$90–125$30 per half hour after
Pickup & drop-off
I collect the machine from your door and bring it back when it's done. Inside Thunder Bay city limits there's no charge for this.
Free$40Inside city limits
How a job runs
- 01
You text me
A photo and one line about the problem is plenty. No forms, no ticket system, no hold music.
- 02
I look at it, free
Drop it off or I pick it up. I diagnose it and send you the exact price, with parts listed separately.
- 03
You say go
Nothing gets ordered and no work starts until you text back OK.
- 04
Fixed, tested, back to you
Tested under load before it leaves. Pay when you have it in your hands, e-transfer or cash.
Why it costs less
A shop on Memorial or Victoria is paying rent, hydro, a counter person and a franchise fee before anyone picks up a screwdriver. All of that ends up on your bill as a $40 diagnostic and an $85 repair charge.
I work out of a home workshop with my own tools. My costs are parts and my own time, so that's what I charge for. I also answer my own phone, and you deal with the same person start to finish.
Job
Typical shop
Me
Diagnostic$40Free
Standard repair, flat$65–85$25–70
Phone battery, all-in$99–129$65–95
Airflow clean$35$25
Data transfer$100–150$60
PC assembly + cabling$160$99
On-site, first hour$90–125$60
Pickup & drop-off$40Free
Shop figures are published rates from Thunder Bay repair businesses and national chains, 2026.
Where I go
Free pickup and drop-off anywhere inside the city. Outside it there's a small travel charge — I'll tell you what it is before I head out.
- Port Arthur
- Fort William
- Current River
- Westfort
- Northwood
- County Fair
- Intercity
- Grandview
- Vickers Heights
- Neebing
- Shuniah
- Oliver Paipoonge
- Kakabeka Falls
- Murillo
- Kaministiquia
- Rosslyn
Hours
- Monday to Friday
- 9am – 8pm
- Saturday
- 10am – 6pm
- Sunday
- By arrangement
Texts get answered outside those hours too. Evening and weekend drop-offs are normal.
Questions people ask
What does the diagnostic cost?
Nothing. I look at it, test it, and give you a price. Decide not to go ahead and you pick it up, no charge.
What does “parts at cost” mean in practice?
You pay what the part cost me, and I send you the invoice or order page with it. Nothing added on top. The labour is the flat price on this page.
Is there a warranty?
90 days on my labour. Same fault comes back inside that window, I sort it at no charge. Parts carry the supplier's warranty, and I'll tell you what that is before ordering.
Can you fix it while I wait?
Often, yes. Battery swaps, thermal paste, dust-outs and RAM upgrades are all under an hour. If a part has to be ordered, shipping to Thunder Bay is usually two to four days.
Will you look at my data?
No. I have to boot the machine to test it, so your desktop is on screen. That's it. If I need a password for a job, I'll ask you for it in person.
Do you take business work?
Small shops and home offices, yes. A handful of machines, a printer, a router. Service contracts and 24-hour response lines aren't me — that's a managed IT provider.
Is there anything you don't take on?
Board-level soldering, drives that have physically failed (that's a clean-room job), and repairs still under manufacturer warranty. I'll point you to who does handle them.
How do I pay?
E-transfer or cash when the work is done. No deposit. If I'm ordering a part for you, that gets paid when I order it.
Thunder Bay, Ontario
Text a photo. Get a price.
A text with a picture of the problem is the fastest way to reach me. Calls work too.